Chinese mobile companies like Xiaomi have established a popular base in India and are doing really well. In fact, they seem to be doing better than most other established OEMs. One of the most important point of interest for electronic consumers is the after sale service. Knowing that there are plenty of service centres around for your device, among other things, is what drive customers towards that brand. So it’s even better when these brands come to your doorstep, take your phone, service it, and return it back to you at your doorstep.
This is exactly what Xiaomi India is now providing. The company launched the PickMi service in India. It is a doorstep pick up and drop service for all Mi products at Rs. 189. According to a Facebook post, Xiaomi announced, “PickMi service across India! We bring our service to your doorstep. Call us on 1800-103-6286 and avail our pick up and drop service for all Mi products for just Rs. 189.”
Xiaomi has been busy expanding its services across India. The company has been tweeting and posting updates on Facebook about new service centers being introduced. Last week, Xiaomi opened two exclusive service centres in Rohini and Daryaganj, New Delhi. And just yesterday the company tweeted the launch of a centre in Ambala, Punjab.
Miezu is also getting into the doorstep service game. The company plans on providing the service once it launches around 40 customer care centres across 20 Indian cities.
The focus on customer service by these Chinese brands is providing the right push and the right image for them. Xiaomi is already off to a good start and must now keep up the pace and deliver the goods, quite literally.